Feature Requests

allow users to cancel the Free trial at the end of the subscription instead of canceling immediately. Users will have more confidence to try using our app without fear of losing money (on Free trial plan). They might miss removing the card and will be charged automatically. Then, they will request to refund of that charge.

Adding support for Indian rupees as a payment method will make the Lumin subscription price easier to understand for people in India. It might also help with payment authorization rates.

I dont use it regularly at all, if you can see the frequency of my documents, and it doesnt make sense to charge on monthly basis. There should be an option for adhoc usage/pay per use for users who only use the software when the need arises.

From the mobile app, can’t find my invoices to download.

I have tried to access my account on my phone to cancel my free trial, but I am unable to access my settings on my phone? Does Lumin do this purposely to make cancelling a subscription as hard as possible?

The reason for cancellation is the price for less options compared to Adobe isn’t a great idea. Money spends a lot faster these days. Had there been a Black Friday deal I would weighed options of personal use for the money. A 90 dollar deal through Adobe, I got for 20 because of Black Friday promotions and again, with more options than Lumin.

please help me cancel my membership? I feel that the price is too expensive. Thanks

Adding support for British Pounds as a payment method will make the Lumin subscription price easier to understand for people in Australia. It might also help with payment authorization rates.

Ability for users to download their receipts instead of just invoices that shows they have paid the amount due.

It would be great if you could do a more limited option --- say buy a said number of documents rather than a monthly or annual subscription